The Customer Relationship Management Module allows CRM personnel to update
work orders and assign specific employees to certain orders and dates, assign specific
meters to customers, generate usernames for customers wishing to access their web
based consumer portal and to handle all customer complaints registered through the
consumer portal & the customer service module.
It supports the processes and procedures of installation, replacement, maintenance and removal for Electricity Meters , Data Concentrators ,etc...
- Metering Field Operations (Installation, Inspection & Maintenance Activitie)
- Customer Service